Working at Heights – $225

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This one day face-to-face course is designed to teach workers how to work safely and effectively at heights. The training typically covers the hazards associated with working at heights, such as falling, slips, trips, and other hazards.

Learning Objectives

The objectives of this course are to learn and develop necessary skills in the following:

- The dangers of working at heights - students will learn about the risks associated with working at heights, including falls, slips, and trips, and the potential consequences of these accidents.

- Hazard identification and risk assessment - students will learn how to identify hazards and assess the risks associated with working at heights, including how to recognize potential fall hazards and how to choose the appropriate equipment.

- Equipment selection and inspection - students will learn how to select and inspect equipment such as harnesses, lanyards, anchors, and safety nets. They will learn how to check for wear and tear, damage, and defects that could compromise the safety of the equipment.

- Safe use of equipment - students will learn how to use equipment safely and correctly, including how to properly fit and adjust a harness, how to use lanyards and anchors, and how to work safely at heights.


There are no pre-requisite units of competency applicable to the training product

Course Details

Delivery Mode
Face to face (1 day)
Pre-learning resources are accessible via the online student portal, and it is expected that it will be completed before the course commences. Pre-learning is completed outside of the face-to-face session

Qualification Issued
Student who are deemed competent will received a statement of attainment in the following unit of competency: RIIWHS204E - Work safely at heights

This certification is nationally recognised under the Australian Qualifications Framework. The statement of attainment is issued by Certified Training Resources Australia (CTRA) - RTO no. 45826

Certificate Validity
Recommended refresher within 24 months from the date issued

More About This Course
- Our course structure is meticulously crafted to offer hands-on training through an interactive learning environment. Our students are provided with ample time and opportunities to test, experiment, and utilize equipment and paperwork in various scenarios repeatedly throughout the training day.

- Our equipment is carefully selected to be fit for purpose, representing the most used brands in the industry, such as MSA, LINQ, 3M, BAUER, SKYLOTEC, and others. This allows our students to acquire real-time skills that can be effortlessly deployed and replicated in their working environment.

- Our purpose-built and engineer-certified training simulators enable our students to learn in a simulated real-life work environment, while also providing our trainers with a platform to effectively simulate the training.

Entry Requirements into the Course:

While there are no specific entry requirements for this training product, CTR Australia has requirements that must be met by all students to enter into this course.

At the time of enrolment students must:

  • be 18 years or older
  • must have sound language, literacy, and numeracy skills (tested at the time of enrolment)

Payment and Refund


  • Fee Administration: CTR Australia adheres to fair and reasonable fee administration practices, charging fees only for accredited training as per the published fee information. Accurate records of course fee payments, waivers, exemptions, or refunds will be maintained for each student.
  • Fee Payment Arrangements: Students are required to pay fees in full before the commencement of training. Failure to pay fees may result in the suspension of learning or assessments until all fee payments are up to date.
  • Outstanding Student Fees: Non-payment of fees may lead to the suspension of training until payment is finalized. In such cases, CTR Australia reserves the right to charge a recommencement fee for suspended training and will withhold the issuance of Statements of Attainment until all outstanding fees are settled.


  • Accessibility: CTR Australia’s refund policy is publicly available to all stakeholders, including prospective and existing students and employers. Students will be made aware of the refund policy before enrolment to ensure transparency and informed decision-making.
  • Refund Request Process: Refund requests must be submitted in writing via email to CTR Australia evaluates requests based on the provided information and may consider exemptions for mitigating circumstances with supporting evidence.
  • Refund Period: Refund requests must be lodged within 7 calendar days of the enrolment application date to be considered for processing.
  • Refund Calculation: Refunds are subject to a non-refundable administration fee of 25% of the full course fee payable (non-discounted). Refunds are granted for withdrawals within the refund period, subject to administrative deductions.
  • Refund Processing: CTR Australia processes refund requests within 1 week of receipt and reimburses approved refunds within 4 weeks. Refunds are paid to the original fee payer.
  • Non-Refundable Scenarios: Refunds will not be issued for commenced courses, changes to work hours, relocation, or incomplete qualifications after assessment. However, consideration for refunds may be provided at the discretion of the CEO/Administration Manager.
  • Course Cancellation: In the event of course cancellation by CTR Australia, full refunds will be provided, and alternative options for attendance will be offered where possible.
  • Continuous Improvement: CTR Australia’s Administration Manager ensures compliance with the policy and implements continuous improvement processes to enhance fee administration and refund procedures.

Further information – all our policies can be found at:

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